Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up menu will appear. It contains comprehensive info about all the actions that you can carry out on the given page. Each context menu shows up on the same page so that you can swiftly return to your work.
Video Tutorials
We have a huge collection of how-to video clips illustrating how to work with our Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our Control Panel by simply watching our step-by-step how-to videos.
F.A.Q.
If you can't find the solution you are looking for, take a glance at our extensive Frequently Asked Questions database, which contains questions asked by real customers and offers real solutions. We constantly update our FAQ database with new articles so as to encompass all the innovations and new additions to our system.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions section either, you can touch base with our excellent team of customer support engineers available 24/7/365 and eager to help you with any query. Each trouble ticket you submit will be responded to in less than 1 hour (the average response time is about 20 mins), so you won't have to wait a long time to get your question answered.